DNC
Infotech specializes in building
online ventures -- new startups and strategic
initiatives that are born on the Web. Online
ventures serve their customers, prospects
and suppliers exclusively via the Internet
and build their brand through unique and
rewarding customer experiences online.
DNC Infotech
combines strategic consulting, design,
and engineering expertise to shape our
client's business vision into an effective
Web strategy. We provide sound and innovative
online solutions for commerce, community,
and brand building that bring online ventures
to life.
Step
1 - Internet Business Strategy
Online ventures require
a more in-depth understanding of a company’s
corporate mission and its preparedness for
meeting its goals. During this phase, core
business needs are addressed from market analysis
and online brand building to existing marketing
and communication strategies of the company.
The development process for each project
is wrapped in a management layer responsible
for the meeting of deadlines, schedules,
budgets, and the building of teams and relationships
throughout the project. During this phase
members of the various teams may be involved,
but the goals are to create or respond to
a Request or Proposal that succinctly outlines
the needs of the project from the client's
views. We’ll develop a Client Brief
and begin organizing a schedule and budget.
Step
2 - Pre- Website Planning
In this stage, we discuss
with the client what things they need to consider
before we can begin to develop the site. This
includes the domain name, content sourcing,
point of contact in the organization and staff
required for the online venture. Hosting and
networking requirements are also discussed
in this phase. Finally a requirement document
is made for the concept planning.
Step
3 - Concept Planning
The first real development
step toward a solution takes place during
the Concept and Planning phase. This is where
the Goals, Messages, and Audience for the
project are explored and decided upon. These
are the most important questions that will
be addressed throughout the project and have
the most impact. Market Research can sometimes
provide part of the answers, but the overall
goals and objectives must be decided upon
at this stage.
The Requirements Document should address all
of the design requirements for the project.
Part of the Requirements Document should address
the proposed Technology for the project, the
market and the competition.
Step
4 - Design Prototype Specification
In this phase, the first
examples of solutions are derived. The Requirements
Document from the previous phase should provide
all of the answers as to what the project
should accomplish, but it is in this phase
that the development team derives how it will
accomplish these things.
This phase includes the development of
many prototypes, often the first merely
in paper and sketches while later ones are
more elaborate. There are often two semi-parallel
tracks of development. This includes what
we term as “The Experience”,
or the (front-end) team. They design the
interface of the site, which is the actual
images you see presented when you view the
site. Running parallel to them is the programming
team that builds and tests the software
that runs the site. Prototypes, for the
most part, are examples and not the final
solution. They are usually hard-coded, that
is, they don’t actually work as intended,
only appear to.
After the front-end interface is mocked
up, it is time for the engineering team
to integrate it into the backend system
they’ve been developing. It is essential
that the front-end development proceed before
the back-end decisions are finalized.
Step
5 - Site Production
Up to this point, all
questions should have been answered in the
previous two phases Any detailed, residual
questions can now be answered by team members
based on the notes from the previous two phases.
The idea is that the careful planning already
completed will prevent any big revelations
from occurring that might change the scope
or nature of the project. If this happens
however, it may send the project back to the
Concept and Planning phase. That is if the
goals, audience or messages sufficiently change),
the project will revert back into the prototype
stage. This is why it is so important to get
those answers right at the beginning.
When production is finished, the project
still isn't complete. It still needs to
be tested and made live. At this point everything
should be finished and integrated into the
Beta Build.
Step
6 - Testing
However, it is essential
that every piece of the project is tested
before it is launched. Testing here does not
refer to User Testing but to component testing
or Quality Assurance (QA). Every element and
link must be checked on every page on every
platform in every browser to create a professional
product. Each series of testing, fixing, and
rebuilding is labeled with a new release:
Beta 1, 2, 3, etc.
Types of testing include Unit Testing (testing
of every component), Integration Testing
(checking the entire system works), Stress
Testing (Testing the whole system under
heavy load conditions), Content Testing
(to be sure that the latest versions of
content were used).
The Production Matrix is now reused as
a Testing Matrix, for helping track all
of the tested elements and components. The
Test Plan needs to encompass all testing
objectives and coordinate multiple testers
working independently.
Step
7 - Maintenance
At the end of the Testing
phase, when all problems have been fixed,
the project can launch. However, this is not
the end of the project. In many ways, it is
only the beginning as the site will need to
now be maintained with new content and interactions
for as long as it is live. While minor additions
can be added , major ones will need to be
added carefully and may require a new approach
to be developed during a new design cycle
(back to Concept + Planning). Some websites
don’t need a lot of updating, but those
which have constant and continuous updating
of data (such as an online news site or store)
will need not only a sophisticated content
management system, but the support people
necessary to keep it running.
Lastly, this is now the opportunity for
the development team to reflect back on
the development process and review what
worked well, what didn’t, and why.
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"DNC Infotech handled
our very detailed job with perfection. Our job
was very difficult in design, but they handled
it with ease. When considering their bid, do
consider that they are a team of talented professionals.
I will gladly send them more work in the future
as it arrives."
